Support

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Reliable tech support for your motion control system

Existing customer support

Technical problems don't always follow the manual. That's why our support comes from engineers with decades of experience, including working with OMRON (Delta Tau) PMAC controllers from the very first generation. Whatever the issue, our support team have the knowledge to help. 

If you are an existing customer, you’ll receive ongoing engineering support for all products and systems provided by us. 

PMAC Motion Control Training

Need help getting the most out of your PMAC system? We offer training, covering all the essentials - IDE handling, motor and encoder setup, EtherCAT configuration, actuator control, strain gauge readout, and how to build motion programs. Reach out to arrange a training session for your team. 

Investigation and Repairs

Our team offer an investigation and repairs service for your OMRON (Delta Tau) PMAC and Faraday Motion Control products. 

Upgrade & Standardisation Consultancy

Do you have a legacy Turbo UMAC system, or a Motion Control platform which you are planning to upgrade? Our team can assist you with configuring and standardizing PMAC Motion control systems. 

 

support@faradaymotioncontrols.co.uk
Get in touch with our engineering team and we will help solve your issue. 

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