Tech Support

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Reliable tech support for your motion control system

Existing customer support

Technical problems don't always follow the manual. That's why our support comes from engineers with decades of experience, including working with OMRON (Delta Tau) PMAC controllers from the very first generation. Whatever the issue, our support team have the knowledge to help. 

If you are an existing customer, you’ll receive ongoing engineering support for all products and systems provided by us.

Comprehensive OMRON (Delta Tau) PMAC training

Need help getting the most out of your OMRON Delta Tau PMAC system? We offer training on all the essentials - IDE handling, motor and encoder setup, EtherCAT configuration, actuator control, strain gauge readout, and how to build both PLC and motion programs. Reach out to arrange a session tailored to your team's needs.

Investigation and Repairs

Our team offer an investigation and repairs service for your OMRON (Delta Tau) PMAC and Faraday Motion Control products. 

 

Get in touch with our engineering team and we will help solve your issue. 

Contact us